Student Support Officer

37 hours per week: 39 weeks a year

Grade 4 Pt 13 . Hourly rate £12.20

We are looking to appoint a dynamic and proactive Student Support Officer to play a prominent role in delivering outstanding pastoral care and support. Working alongside our Year Leaders, you will demonstrate commitment, drive and have a proactive problem-solving approach in support of establishing excellent student behaviour and wellbeing.

The role has many facets and will require considerable skills in liaising with parents/carers, students, teachers and other stakeholders, including external agencies with the ability to develop and maintain positive relationships a key to the success of the role. The Student Support Officer will frequently be the person filtering information and tackling situations as they arise thus a calm head and the ability to communicate clearly and confidently are essential.

You will have excellent interpersonal skills and have the highest expectations for yourself and others. You will be able to work both independently and as part of a wider team and prioritise workload accordingly. You will be joining a team of highly skilled and committed professionals who work tirelessly to ensure our students are inspired, empowered and achieve excellence in all they do.

Please visit our website for further details, including a Job Description and an application form.   If you are excited by this post; if you relish the prospect of joining our Associate Staff team please send your application for the attention of Abigail Fordham or email an application form to  We very much look forward to hearing from you. 

Application Deadline: 9am Wednesday 16 February 2022

Interviews to take place week commencing 28 February 2022

Thurston Community College is a thriving mixed comprehensive school which boasts a strong sense of community, a supportive, caring ethos and a positive, friendly atmosphere.  Thurston Community College offers an exciting, dynamic learning environment, where students display a positive attitude to learning and make good progress.

“The behaviour of pupils is good. Pupils enjoy school and say that they feel well supported.  Most groups of pupils, including the most able and those who are disadvantaged, now make strong progress from their starting points.”  (Ofsted March 2018)

Staff work collaboratively, share a common sense of purpose and are relentless in the pursuit of outcomes of the highest quality for every student. 

“Staff morale is high and most staff are positive about the leadership and management of the school. This is because leaders have provided them with high-quality training and supported their development well at all levels.  Newly qualified and trainee teachers are passionate advocates of the school and its pupils. School leaders support them well and subject leaders develop their teaching skills through regular mentoring and effective support.”  (Ofsted March 2018)

Thurston Community College enjoys a rural location with free parking and convenient transport links to Cambridge, Ipswich and London.

PDF icon Student Support Officer Job Description and Person Specification

PDF icon Support Staff Application Form

Word icon Support Staff Application Form

PDF icon Support Staff Application Form Guidance Notes